nadad88 Privacy Policy: How We Handle Your Information
nadad88 collects and uses your personal information only to run your account, process wallet activity through bKash, Nagad and Upay, and deliver support — nothing more. This policy explains exactly what we collect, why we hold it, and what choices you have over your own data. Access to this platform depends on your local law and eligible regions.
Account data kept secure
bKash, Nagad, Upay wallet context
Your rights clearly stated
Contact route always open
POLICY FULL DETAIL
What nadad88 Collects and Why We Hold It
When you open an account with us, we collect the details you enter during registration: your name, contact address, and the credentials you use to log in. When you add a wallet — bKash, Nagad or Upay — the transaction reference and amount are recorded against your account ledger so both sides can verify the movement. We do not store your full mobile banking PIN or password; those stay inside the wallet provider's own system. Beyond account setup, we record how you navigate the lobby: which game categories you open, session length, and the device type you are using. This is used to keep the mobile layout working correctly for you and to resolve any account dispute with a clear record. We also capture technical data such as your IP address and browser version, which helps us detect access from regions where availability is restricted by local law. We keep this data for as long as your account is active and for a reasonable period after closure, as required by the record-keeping obligations that apply to us. We do not sell your personal data to third parties. Where we share data with a service partner — for example, a payment verification step — we share only what that step requires.
bKash
Transaction references linked to your bKash wallet are recorded in your account ledger for verification and dispute purposes. Your bKash PIN is never stored on our side.
Nagad
Nagad transfer records are held against your account so you can track wallet activity in your transaction history. Only the reference and amount are kept, not your Nagad credentials.
Upay
Upay activity is logged the same way: reference number, amount and timestamp. This record is visible in your account wallet section and used only for verification.
POLICY SCOPE DEFINED
Where This Policy Applies and What It Covers
This policy covers the data we hold as the operator of nadad88. It applies to your account access sessions, your wallet transactions made through verified local payment rails, and the game activity recorded under your account. It does not extend to third-party services you reach from our platform, and availability itself depends on your local law and the eligible regions we serve. Understanding the boundary between what we control and what we do not is important before you share any data with a linked third-party service.
Account Access
Data collected when you log in — device type, IP address, session time — falls inside this policy. We use it to maintain account security and resolve access issues. We do not share login data with advertisers.
Wallet Transactions
Payments processed through bKash, Nagad or Upay generate a transaction record held in your account ledger. That record is inside this policy. The wallet provider's own handling of the same transaction is governed by their separate policy.
Site Content and Lobby
Your browsing behaviour inside the lobby — which game categories you open, how long you stay in a section — is recorded under your account. This data is used to maintain session state and resolve disputes, not for advertising.
Third-Party Services
Links or services operated by third parties — including game studios like PlayStar, CQ9 or Habanero, and external payment providers — operate under their own privacy terms. Our policy does not cover what they collect independently.
YOUR ACCOUNT RIGHTS
Practical Steps to Review, Correct or Question Your Data
You have real choices over the personal data we hold. The most direct route is your account settings page, where you can review the profile details on record and update information that has changed — your contact details, for example. If you find something incorrect that you cannot edit directly from your account, our support team can make the correction after verifying your identity through the account email you registered with. If you want a summary of what we hold on your account, you can request it through our support contact. We will respond with the categories of data held, how long we keep them and the reason we hold each type. If you close your account and want to ask about data retention after closure, that request goes to the same support route. We aim to handle these requests within a reasonable timeframe, though processing depends on verification steps we must complete first.
Review Your Records
Open your account settings to see the profile data currently held. Session and transaction history is visible in the wallet and activity sections of your account.
Correct Account Details
Edit your contact details directly in account settings. For fields you cannot change yourself — such as your registered name — contact support with your account email for verification.
Raise a Data Question
Send a written request through our support contact to ask what specific data we hold, why we hold it and how long it stays on record. We will respond after confirming your account identity.
Request Support on Closure
If you close your account, you can ask about what data we retain and for how long. Use the email or live chat support route to submit that request after your account is closed.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
If any part of this policy raises a question you need answered directly, we have three routes open. Choose the one that suits how you prefer to communicate — each reaches the same team responsible for account and data matters. We handle privacy questions the same way we handle account support: through verified, published routes only. No undocumented channels, no third-party forms.
Live Chat
Open the chat widget from any page while you are logged in. Identify your question as a privacy or data matter so it reaches the right team without delay.
Email Support
Send your query from the email address registered to your account. This lets us verify your identity quickly and respond with account-specific information rather than a generic reply.
Account Help Centre
The Help section inside your account lists the published contact paths and links to the relevant policy sections. Start there if you want to read the policy terms before contacting us.
HOW WE PROTECT DATA
Data Handling, Cookies, Retention and Security on nadad88
We apply access controls so that only the account functions that need your data can read it — your wallet record is not visible to the lobby system, and your game history is not passed to the payment processing step. Cookies are used to keep your session active while you browse and to remember your device so you do not have to re-verify on every visit from the same mobile. You can clear cookies from your browser settings at any time; doing so will log you out of the current session. Data retention follows the record-keeping period we are required to observe, after which inactive account data is removed from active systems. If you want to know what a specific retention period applies to your account type, contact support using your registered email.
Cookie Use
We use session cookies to keep you logged in while you browse the lobby and functional cookies to remember your device. No advertising cookies are set by us. You can manage cookie settings through your browser.
Account Security
Access to your account data requires login authentication. Support staff verify your identity through your registered email before discussing any account-specific data with you.
Data Retention
We keep your account data for as long as your account is open and for the period required by applicable record-keeping rules after closure. We do not keep data longer than needed.
Requesting Changes
To update, query or request removal of data we hold, contact us through live chat or email from your registered address. We verify identity before making any change to the record.
COMMON POLICY QUESTIONS
Privacy Policy Questions Answered Directly
These are the questions we hear most often about how we handle personal data, wallet records and information. If your question is not here, reach us through live chat or email using your registered account details.
Does nadad88 share my personal data with third parties?
We do not sell your data. We share only what a specific process requires — for example, a wallet verification step may pass a transaction reference to the payment provider. Game studios such as PlayStar or CQ9 operate under their own data terms for content they deliver.
What data is collected when I make a bKash or Nagad deposit?
When you complete a deposit through bKash or Nagad, we record the transaction reference, amount and timestamp in your account ledger. Your mobile banking PIN or password is never received or stored by us — that stays entirely within the wallet provider's system.
Can I see all the data nadad88 holds on my account?
Yes. Your account settings show profile details and transaction history. For a broader summary of the data categories we hold, send a written request from your registered email address to our support team and we will respond after verifying your identity.
How long does nadad88 keep my account data after I close my account?
We retain account records for the period required by applicable record-keeping rules after an account is closed. The exact period depends on the type of record. You can ask our support team for details specific to your account type by contacting us through email.
How do I correct wrong information in my account profile?
Open account settings to edit contact details directly. For fields that require operator verification — such as your registered name — contact support from your registered email so we can verify your identity and make the correction on your behalf.
Does this privacy policy apply if I am accessing from Bangladesh?
This policy governs the data we hold as the operator of this platform. Whether you can access the platform at all depends on your local law and the eligible regions we serve. We recommend confirming that access is permitted under your local law before using the site.
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